Archive for March, 2003

Forthcoming Contributions

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DOI: 10.1023/A:1022401326364
Print publication date: 3/1/2003
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Report: The TeleManagement Forum’s Enhanced Telecom Operations Map (eTOM)

by Kelly, Michael B.

DOI: 10.1023/A:1022449209526
Print publication date: 3/1/2003
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A Multi-Agent Architecture for QoS Management in Multimedia Networks

by Boutaba, Raouf; Iraqi, Youssef; Mehaoua, Ahmed

Increasing interest in the transmission of audiovisual applications over best-effort networks (i.e., IP and ATM ABR, and UBR services) and efficient video-aware congestion control techniques have to be designed in order to improve the video quality in the presence of cell loss. This paper presents a new slice-based discard scheme to be used with Guaranteed Frame Rate service (formerly UBR+). The scheme adaptively and selectively adjusts discard levels to the switch’s buffer occupancy, video cell payload types, and Forward Error Correction Drop Tolerance. To improve its performance, we introduce a distributed multiagent system that provides a self-regulating network control management by means of automatic adjustment of congestion control parameters. The control agents are distributed in the network and operate on a local scope referred to as a “domain” consisting of two adjacent ATM switches. The aim of the overall Intelligent Quality-of-Service (QoS) control framework is twofold. First, to ensure graceful picture quality degradation by minimizing the cell loss probability for critical video data while guaranteeing a bounded cell transfer delay. Second, to optimize the network effective throughput by reducing the transmission of “nonuseful” data. Performance evaluations show significant improvement over traditional approaches.

DOI: 10.1023/A:1022497125456
Print publication date: 3/1/2003
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The WSLA Framework: Specifying and Monitoring Service Level Agreements for Web Services

by Keller, Alexander; Ludwig, Heiko

We describe a novel framework for specifying and monitoring Service Level Agreements (SLA) for Web Services. SLA monitoring and enforcement become increasingly important in a Web Service environment where enterprise applications and services rely on services that may be subscribed dynamically and on-demand. For economic and practical reasons, we want an automated provisioning process for both the service itself as well as the SLA managment system that measures and monitors the QoS parameters, checks the agreed-upon service levels, and reports violations to the authorized parties involved in the SLA management process. Our approach to these issues is presented in this paper. The Web Service Level Agreement (WSLA) framework is targeted at defining and monitoring SLAs for Web Services. Although WSLA has been designed for a Web Services environment, it is applicable as well to any inter-domain management scenario, such as business process and service management, or the management of networks, systems and applications in general. The WSLA framework consists of a flexible and extensible language based on XML Schema and a runtime architecture comprising several SLA monitoring services, which may be outsourced to third parties to ensure a maximum of objectivity. WSLA enables service customers and providers to unambiguously define a wide variety of SLAs, specify the SLA parameters and the way they are measured, and relate them to managed resource instrumentations. Upon receipt of an SLA specification, the WSLA monitoring services are automatically configured to enforce the SLA. An implementation of the WSLA framework, termed SLA Compliance Monitor, is publicly available as part of the IBM Web Services Toolkit.

DOI: 10.1023/A:1022445108617
Print publication date: 3/1/2003
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Towards the Technology Neutral Modeling of Management Components

by Lewis, David; Wade, Vincent; Cullen, Brian

This paper outlines an Architectural Model and accompanying modeling notation that addresses on the need to model management component interfaces and their business contexts in a technology neutral manner in order to promote convergence on stable, reusable solutions. The approach combines existing modeling concepts related to component-based and model-driven software development from TINA-C, OMG, DMTF and TM Forum in order to provide guidance on the development of models that need to be exchanged between organizations involved in the development of software components and the management systems in which they are used. The Architectural Model is assessed through application to the management a specific set of e-business support services.

DOI: 10.1023/A:1022493024547
Print publication date: 3/1/2003
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Semantic Analysis of E-Business Operations

by Sayal, Mehmet; Sahai, Akhil; Machiraju, Vijay; Casati, Fabio

DOI: 10.1023/A:1022413107709
Print publication date: 3/1/2003
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Guest Editorial: E-Business Management

by Ray, Pradeep; Lewis, Lundy

DOI: 10.1023/A:1022588923638
Print publication date: 3/1/2003
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Thresholds: Understanding Active Service Level Management

by Kamdar, Ashesh

DOI: 10.1023/A:1022536906800
Print publication date: 3/1/2003
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